AMAZON'S LATEST FORAY INTO BEAUTY
The beauty business, like most retail categories in department stores, has been in a state of disruption for most of the 21st century. As...
Customer Lifetime Value:
The constant flurry of news emanating from Amazon about fashion and appliances, Prime Day results and the Whole Food acquisition triggers...
THE BACK-TO-SCHOOL SELLING/SHOPPING SEASON ARRIVES
It's mid-July, it must be time to think about back-to-school purchases. Many retailers have been planning for this productive selling...
Retail Expert Jan Roger Kniffen on the Retail Tipping Point and Why Off-Price Won’t Save Us
Today’s rapidly changing retail environment has upended most of the traditional ecosystem. To get valuable insight into the current state...
WHAT'S HAPPENING AT THE STORE
The pace of change in retail is accelerating and many old-line retailers are tottering on the brink of irrelevancy and sure demise. The...
Angela Ahrendts’ Apple is No “Store” – It’s a Community
Selling stuff in an Apple store is nowhere to be found in Angela Ahrendts’ vision for Apple’s retail business, which she is in charge of...
BE UN-AMAZONABLE
While walking through the gardens at Hever Castle (Kent, Great Britain) imagining what is was like for the young Anne Boleyn to live...
Op-Ed: The Only Constant is Change—But at What Speed?
About two hours into L2’s Clicks & Mortar conference on Feb. 16, I looked up from my email to hear Sandeep Mathrani, CEO of General...
NRF Takeaways – Education, Technology and Personalization
1. Education Finally, retailers have come together as an industry to stem the Race to the Bottom, a phrase TRR coined in the 90s based on...
The Business of Fashion is Killing Fashion
The fashion industry won’t get out of its current economic morass by cutting costs and corners, but by creating inspired product that...
